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Where is my order activation email?

This is a discussion on Where is my order activation email? within the Off-Topic & Chit Chat forums, part of the Focus on Members category; Hi, I hope some staff listen it. I paid almost 9 hours ago, but still haven't received any single email ...

  1. #1
    Junior Member Array
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    Krish
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    Where is my order activation email?

    Hi,

    I hope some staff listen it. I paid almost 9 hours ago, but still haven't received any single email from vBSEO to send me an invoice and activate my order.

    Its really taking too much time. Now I followed what you asked me at the thank you page, if I don't get an email from sales@crawlability.com . Done that too, sent a pm to Joe and got back an autoresponder pm which asks me to open a support ticket.

    Now to open a support ticket they ask me to upgrade. Now this is really silly. I paid once for the product, now I pay again to get my product activated?

    I guess 9 hours is enough time to validate my order. Or is it that all stuffs are on holiday?

    Please respond asap.

    Thanks
    Krish

  2. #2
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    Brian
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    Krish,

    All orders are approved manually and may take up to 24 hours.

    There is no need to pay again. A staff member will have you activated shortly.

  3. #3
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    Krish
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    Thanks Brian...I am very eager to get it going and apply your guide

  4. #4
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    Michael Biddle
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    License has been activated. Sorry for the delay. You had a URL that was already in the database, so it threw an error. All should be well now.
    The Forum Hosting - Forum Hosting from the Forum Experts

  5. #5
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    Krish
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    Thank you so much. Just can't wait to see it in action

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