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Time frame with support

This is a discussion on Time frame with support within the Off-Topic & Chit Chat forums, part of the Focus on Members category; Hello, I am after an opinion about a support desk, with the most urgent ticket that you have the option ...

  1. 09-09-2012 10:16 PM #1
    DADOCTOR
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    Time frame with support

    Hello,

    I am after an opinion about a support desk, with the most urgent ticket that you have the option to choose,
    what time frame do you think is a fair reply time?
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  2. 09-10-2012 05:06 AM #2
    Cem Kümük
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    Hello ,

    Our support SLA is clearly outlined in the package you download. We are sorry but we don't have an alternative method of urgent support method.
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