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Support Ticket

This is a discussion on Support Ticket within the General Discussion forums, part of the vBulletin SEO Discussion category; I put in a support ticket and it is sending a responce to an old email address and not my ...

  1. #1
    Member
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    Support Ticket

    I put in a support ticket and it is sending a responce to an old email address and not my default email address? I havent use this email address that it is sending it to for yrs and it has been close a long time.


    ????

  2. #2
    Member
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    Never mind I figured what I did wrong,lol....

  3. #3
    vBSEO Staff Andrés Durán Hewitt's Avatar
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    Hello,

    Our emails to you are bouncing. We've received a hundred of them, so please care to update your email address in your control panel.

    I've replied to your ticket.

    Thank you.

    PS: Be aware of our SLA: http://www.vbseo.com/go/SLA
    Andrés Durán / Crawlability Inc.
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  4. #4
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    I updated it a couple of yrs ago to the email I am using and been using. I also have this address set as my default email. did that a couple of yrs ago also......

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