I paid for an upgrade to 3.3 on May 6th and am still waiting for the upgrade to complete.
Is this a normal response time for a paid upgrade?
This is a discussion on Purchased Upgrades within the General Discussion forums, part of the vBulletin SEO Discussion category; I paid for an upgrade to 3.3 on May 6th and am still waiting for the upgrade to complete. Is ...
I paid for an upgrade to 3.3 on May 6th and am still waiting for the upgrade to complete.
Is this a normal response time for a paid upgrade?
It should be immediate unless there was an issue. Please report your order # and forum URL via a support ticket so that we can determine why it was not processed.
vBSEO.com Helpdesk
Hello Richard,
Have you posted a support ticket with the required information?
FTP information, admincp information, and also your current vbseocp.php password.
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