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Help please :-)

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  #1  
Old 03-25-2008, 12:10 PM
Junior Member
  
Real Name: Andrew
Join Date: Mar 2008
Posts: 2
Help please :-)
Hello

I purchased the vbulletin SEO software last week and paid by PayPal and have a purchase number and was billed but since then I have recieved nothing at all.

I have tried E-mailing and calling but i am told on the webform I need to log in as my questions bounce but I cant log in as I dont have any details. I dont have an E-mail address that works either!

If anyone can please tell me an E-mail address I can get hold of someone who works here, so they can help me to get the software that would be great. As I say all I have to go on is the PayPal ref number I got, I was sent nothing from this website :-(

Thankyou ever so much to anyone that helps, and im sorry if this post is in the wrong place.

My E-mail address is andrew@thegamblingtimes.com if anyone who works here reads this and can help.

Thankyou
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  #2  
Old 03-25-2008, 12:18 PM
briansol's Avatar
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vBSEO Pre-Release TeamDesign for SEOBig Board Administrator
  
Real Name: Brian
Join Date: Apr 2006
Location: Central CT, USA
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PM Joe Ward with your paypal transaction number. he will help you.
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Old 03-25-2008, 01:03 PM
Junior Member
  
Real Name: Andrew
Join Date: Mar 2008
Posts: 2
Thankyou very much for the reply, I dont mean to be completely thick, but how do I do that? I can not find the PM function? Does he have an E-mail address?
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Old 03-25-2008, 01:17 PM
Oleg Ignatiuk's Avatar
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vBSEO Total Customer SupportvBSEO Documenter
  
Real Name: Oleg Ignatiuk
Join Date: Jun 2005
Location: Belarus
Posts: 21,597
Please send me a private message with your order details so that I can check that: https://www.vbseo.com/private.php?do=newpm&u=5
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