Cannot renew license and download?

Hi,

I don't know whether am I posting in the correct column.

I hv logged into my account and tried to renew my license and download the lastest version 3.3.

But I am always being directed back to my "edit personal profile" page.

The support staff asked me to key in required details but I have already keyed in every necessary details since day 1 I procured the vBSEO.

Anyone could kindly advice me? Million thanks.

Regards,
Eric

Hello Eric,

After you save your settings on that screen can you access your downloads?

Hi Michael,

I have save the settings and had tried everything like clicking on "You have 1 license(s) expired" and "download" links, everytime it will direct me to the personal profile page.

Hello Eric ,

You need to fill your customer details. When you do that you'll be taken to downloads page.