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Cannot access account

This is a discussion on Cannot access account within the General Discussion forums, part of the vBulletin SEO Discussion category; I purchased VBseo back in Jan, and for some reason now I cannot login to my account, I had to ...

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  #1  
Old 06-21-2008, 11:39 AM
Junior Member
  
Real Name: travis
Join Date: Jun 2008
Posts: 2
Cannot access account
I purchased VBseo back in Jan, and for some reason now I cannot login to my account, I had to make this new name just to be able to post, Can a vbseo rep contact me please so I cannot access my account that I paid for already.

my real member name is travisruhl
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  #2  
Old 06-21-2008, 03:00 PM
Michael Biddle's Avatar
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vBSEO Total Customer Support
  
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,003
Blog Entries: 5
I see that account is showing up as a licensed user. Have you reset your password maybe? Or changed your email address?
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Old 06-21-2008, 03:04 PM
Junior Member
  
Real Name: travis
Join Date: Jun 2008
Posts: 2
Yeh my email i registered with was compromised a while back, and I don't use it no longer, however the system dont recognize it anyway sir,

i have another email I can redirect it to, but i cant even log into the system to do it.
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Old 06-21-2008, 04:43 PM
Michael Biddle's Avatar
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vBSEO Total Customer Support
  
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,003
Blog Entries: 5
Go ahead and PM me with your transactionid that you purchased your vBSEO with on that account, and send me a new email address, and I will update that username with the new email so you can retrieve your lost account.
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