strange bug

before vbseo installed everything was fine..

Now let me explain problem on my fourm..it's a bit complex to explain..Hope you'll get it and guide me to proceed..

i've several sections in my forum..
some sections have subsections and some of them have subsections too..

subsection of some subsections are of similer name and after installing vbseo, similer named suubsection of some subsections are redirected to other subsection of similer name..

example.
www.abc.com/xyz/pqr [which is shown as www.abc.com/pqr directly] redirects automatically to www.abc.com/stu/prq [which is shown as www.abc.com/pqr directly]

any clues?
i've disabled vbseo from admincp-manage products but still same problem now..

Please PM me your forum URL. We have to validate your license before we can provide you with any assistance.

At present you are not within our customer database.

i've sent you pm.
Another admin of my forum has purchased vbseo and we are licensed customer.

Please ask the user to add your username to their prioritized support section here:
http://www.vbseo.com/usercp/customer_profile/

i've told him to add.
i've sent you my url..can u verify our account and solve my problem plz?
my fourm is messed up due to this problem since 3 days..
Thanks.

We have not verified you as an owner until he adds you to the account. You can also post from his account if necessary, or post a ticket (he has access).

vBSEO Total Support Team - please assist him with this troubleshoot.

Hello Vitrag,

It seems like the reason that this is happening is because of the name of your forums. Based on how you described it, their is one for sure fix, and maybe another depending on if one is a category or not. You can add the forumid into the URL, and that will avoid all conflict that way. Your second (that may or may not work depending on if they are both non-category forums) is you can setthe Direct Category Links option to yes.

Thanks for response finally.
I'm confused actually.
i've problem with similer named subforums in any fourm/subforum. [domain/forum/subforum/subforum/subforum or domain/forum/subforum/subforum]
=====
how to add forumid in url?

EDIT:

sorry for double post. problem with connection.
Delete this post.

It would a setting in your vbseocp. Go to URL Settings, then click on the + arrow to show more options. Then under Forum Path you can define it like: [forum_title]-[forum_id]/ or end it in a .html, what ever you would like.

and what about 2nd option u told?
can u explain it?
====
which one i should do according to you?
Thanks for quick feedback.

The second option would work if you had it for a category, and then a subforum. Reason being a category with that option turns into #category-name rather then category-name. But like I said, that will only work if one is a category and the other is a forum for posting.

Originally Posted by vitrag24

Thanks for response finally.

Please do not forget to have the other user add you to their priority support list.

Otherwise, we will not be able to provide you with additional support in other threads.

I dont think it is possible..
If you have 2 similar forum names you need to add the forum id to forum names or do not keep 2 forums with similar names.

Future is correct.

All forums, regardless of their parent, need to be 100% unique if you do NOT include the forum ID in the path.