Avatar Problem: Username's Avatar

RaMarcus · #1 07-02-2008, 06:55 PM

Hi,

I have a problem that seems to come from VBSEO. I've already made a post on VB.com and you can read that here: Avatar Problem: Username's Avatar - vBulletin Community Forum

A reply seems to explain it but I don't know how to fix it.

Thanks in advance for your help.

Oleg Ignatiuk · #2 07-02-2008, 08:39 PM

Hello,

do you have avatars stored in database or in filesystem? Do you have default vBSEO's .htaccess or it was modified?

RaMarcus · #3 07-03-2008, 03:48 AM

Filesystem and it's is unchanged.

Thanks, Marc

Oleg Ignatiuk · #4 07-03-2008, 08:34 AM

Does it work correctly with vBSEO disabled? Please try to chanhe this line in .htaccess:

Code:

RewriteCond %{REQUEST_FILENAME} !^(admincp|modcp|clientscript|cpstyles|images)/

to:

Code:

RewriteCond %{REQUEST_FILENAME} !^(admincp|modcp|clientscript|cpstyles|images|avatars)/

RaMarcus · #5 07-03-2008, 02:44 PM

I should of said, yes it shows up fine with VBSEO turned off.

I tried that change and it didn't work. I even tried adding customavatars as well.

Oleg Ignatiuk · #6 07-03-2008, 04:31 PM

That's strange. Is "/avatars/spy.gif" file existing on your server?

RaMarcus · #7 07-03-2008, 05:05 PM

Yes, comes up fine. Plus it shows up fine in the AdminCP.

http://www.guildinn.com/forum/avatars/spy.gif

You can see that on the forum is doesn't but works when VBSEO is turned off.

Oleg Ignatiuk · #8 07-03-2008, 08:51 PM

Can you please open a support ticket with FTP access to check that?

RaMarcus · #9 07-04-2008, 01:22 PM

For no reason at all it's started working. My host just upgraded to the latest PHP but I'm still using php4 so I can't see how that made a difference. Cheers for the help though

Oleg Ignatiuk · #10 07-04-2008, 03:09 PM

Ok, I'm glad it works for you now

Neal · #11 07-17-2008, 11:45 PM

Your site still shows no avatar to my on the Spy profile. Going to send a ticket myself as I have the exact same problem.

RaMarcus · #12 07-18-2008, 04:10 PM

I was going to submit it this weekend as it has come back. Let me know how you get on, no point us both submitting a ticket if it's a simple fix.

Neal · #13 07-29-2008, 07:32 PM

All working now, very quick response on support:

Quote:

you had your "URL to avatars" set to "forum/customavatars" in vB admincp, while it should be relative to your forums root. I've changed it to "customavatars".

RaMarcus · #14 07-30-2008, 04:16 PM

Great news, where abouts in the AdminCP is that settings? I've had a look for can't find it in the obvious places :P

Michael Biddle · #15 07-30-2008, 05:50 PM

AdminCP->Avatars->User Picture Storage Type.