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Has anyone heard from Briansol?

This is a discussion on Has anyone heard from Briansol? within the General Discussion forums, part of the vBSEO SEO Plugin category; Is he still affiliated with this web site? Haven't heard from him at all...?...

  1. #1
    Junior Member
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    erichsrt8
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    Has anyone heard from Briansol?

    Is he still affiliated with this web site? Haven't heard from him at all...?

  2. #2
    Senior Member briansol's Avatar
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    Brian
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    I've never been affiliated with this web site. I'm simply a member.

    As I discussed with you last week, I have a waiting list with about 12 people in front of you. I can't help you until I help others who have waited patiently for me to catch up.

  3. #3
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    Hi Brian,

    I just wanted to ask you where did you pick-up or learn your customer service skills at? Was it from other here?

    I merely sent you a PM to make an inquiry, that simple. It was short and to the point. I realize that you are backed-up at the moment and have a list, but you never know, some person on the list may have pulled out due to a number of reasons, so, that is why I made an inquiry for such reason.

    To respond to me with, "Frankly, I don't even want to do business with you because you're too damn pushy", was a crude and an unacceptable response. A cool response would have been, "I'm still busy but getting closer", or something to that effect.

    For The Record

    I am still experiencing problems with vBSEO at the moment and I am extremely dissatisfied with this product and with the responses I've received from the staff here.

    Good day

  4. #4
    Senior Member
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    Joseph Ward
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    Please let the support team know what the issues are and we'll help you out erichsrt8. If you already have open tickets and threads, please provide any additional information you think might be helpful.

  5. #5
    Junior Member
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    Hi Joe,

    Right now, I just posted a long message over at the reviews ok. I am not very hapy with your product and although some of your staff has taken time to TRY and answer my questions, their answers are not very good at the moment and they are not helping my cause.

    This has been dragging on for days with still no resolution. I ask you personally that you please help me, so that I can carry on with my business and stop having to worry about the way your product in performing, or should I say NOT performing.

    Thank you Sir for your time, it is appreciated

  6. #6
    Senior Member briansol's Avatar
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    You can rat on me in public all you want. I don't care. My reputation precedes me.

    2 days ago, I told you I have 12 people in front of you and that I won't be able to help you until early July. I do one customer a day on average. That means, you're at least 12 days out.

    Getting 4 emails a day and pm's, and even a public post trying to rat me down and trying to cut in line doesn't help your cause.

    Other people have been waiting for me for a month. It's not fair to them to give you a cut in line.

    They've been patient. You've been pushy and blowing up my email and pm box multiple times a day.

    I DO NOT work for vbseo and nor am I affiliated with them in any way other than I am a customer like you. I work for myself. And thus, I can pick who I wish to work with or for.

    So, now I really will not be offering my services to you. I work with level-headed, polite customers who are likely to pay me. Find someone else.


    Staff, please close this thread. There is nothing more to be discussed here.

  7. #7
    Senior Member
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    Ok - please PM me the link to your issue threads and I will follow up.

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