vBulletin 4, the most powerful community software + vBSEO 3.5, the ultimate SEO solution = Your ultimate platform for 2010 and beyond. Click below to learn more.

Results 1 to 15 of 15

Forum just disappeared?

This is a discussion on Forum just disappeared? within the General Discussion forums, part of the vBSEO SEO Plugin category; Greetings, I need your help almost urgently. Something has happened while I was browsing www.HostingDiscussion.com website - suddenly it went ...

  1. #1
    Junior Member
    Join Date
    Oct 2005
    Posts
    5

    Forum just disappeared?

    Greetings,

    I need your help almost urgently. Something has happened while I was browsing www.HostingDiscussion.com website - suddenly it went from normal pages to giving a strange error that says:

    "vrespUnauthorizedUpgrade"

    That's all. The rest of the page is blank. Please let me know if you see the same thing. It doesn't allow me to go anywhere (just was able to acess Admin panel), even CPanel. I researched the web and only thing that came up was this thread (it is in German, but one post is in English) so I think that it MIGHT be vBSEO related.

    Benötige neuen vBSEO Lizenzschlüssel

    I logged in into the vBSEO and my license states as: NONE.

    I would like to know from someone who is familiar with the problem how can a license which I purchased long time ago simply expire and cause this kind of disruption?

    And how do I fix this? To access vBSEO support it asks me to "pay for an upgrade" first, which is ridiculous since I have already paid for my license. Does it not make me a client anymore?

    Appreciate any pointers

    Best,
    Artashes

  2. #2
    vBSEO Staff Oleg Ignatiuk's Avatar
    Real Name
    Oleg Ignatiuk
    Join Date
    Jun 2005
    Location
    Belarus
    Posts
    24,550
    Hello,

    that license is assigned to another username. Replied to your PM.
    Oleg Ignatiuk / Crawlability Inc.
    Sneek Preview Video of the new Control Panel

    vBSEO 3.5 RC2 (Final)- Released for your Evaluation


  3. #3
    Junior Member
    Join Date
    Oct 2005
    Posts
    5
    Quote Originally Posted by Oleg Ignatiuk View Post
    Hello,

    that license is assigned to another username. Replied to your PM.
    Thank you, Oleg, not sure how this happened. Already replied to your PM.

    Best,
    Artashes

  4. #4
    Junior Member
    Join Date
    Oct 2005
    Posts
    5
    Issue resolved. Oleg, you have been fantastic! Appreciate your help.

  5. #5
    vBSEO Staff Oleg Ignatiuk's Avatar
    Real Name
    Oleg Ignatiuk
    Join Date
    Jun 2005
    Location
    Belarus
    Posts
    24,550
    You are very welcome!
    Oleg Ignatiuk / Crawlability Inc.
    Sneek Preview Video of the new Control Panel

    vBSEO 3.5 RC2 (Final)- Released for your Evaluation


  6. #6
    Junior Member
    Real Name
    carl
    Join Date
    Nov 2007
    Posts
    1

    Unhappy vrespUnauthorizedUpgrade

    I'm also getting the error message

    "vrespUnauthorizedUpgrade" as of this morning. We have a registered version of vbSEO on our website, so what's going on?

    domain is dssrookie.com

    Thanks

  7. #7
    Senior Member
    Real Name
    Keith Cohen
    Join Date
    Jul 2005
    Location
    Raleigh, NC USA
    Posts
    6,147
    Sent you a PM for more details.

  8. #8
    vBSEO Staff Oleg Ignatiuk's Avatar
    Real Name
    Oleg Ignatiuk
    Join Date
    Jun 2005
    Location
    Belarus
    Posts
    24,550
    Hello,

    the license has not be assigned correctly to your account. The issue is now resolved, sorry for inconvenience.
    Oleg Ignatiuk / Crawlability Inc.
    Sneek Preview Video of the new Control Panel

    vBSEO 3.5 RC2 (Final)- Released for your Evaluation


  9. #9
    Junior Member
    Join Date
    Oct 2005
    Posts
    2

    I am getting this too....

    I have momzone.com/vBulletin/ and my users have written that I'm getting this same message "vrespUnauthorizedUpgrade" and i we were able to see them yesterday. I can't even get into my admin area... can you tell me why?
    Last edited by momzone; 12-13-2007 at 01:38 AM.

  10. #10
    Member
    Real Name
    Aizal
    Join Date
    Dec 2007
    Location
    Malaysia
    Posts
    40
    momzone, from the above reply, I think you should pm oleg.

  11. #11
    Junior Member
    Join Date
    Oct 2005
    Posts
    2

    waiting to hear

    thanks - i sent a pm and waiting to here

  12. #12
    vBSEO Staff Oleg Ignatiuk's Avatar
    Real Name
    Oleg Ignatiuk
    Join Date
    Jun 2005
    Location
    Belarus
    Posts
    24,550
    Replied to your PM.
    Oleg Ignatiuk / Crawlability Inc.
    Sneek Preview Video of the new Control Panel

    vBSEO 3.5 RC2 (Final)- Released for your Evaluation


  13. #13
    Senior Member Island's Avatar
    Real Name
    Jeff
    Join Date
    Mar 2007
    Posts
    100
    So what did the OP and subsequent posters do wrong to generate this error? It seems pretty serious in terms of SEO if someone's forum pages are suddenly errors...

  14. #14
    vBSEO Staff Oleg Ignatiuk's Avatar
    Real Name
    Oleg Ignatiuk
    Join Date
    Jun 2005
    Location
    Belarus
    Posts
    24,550
    The issue was related to an outdated vBSEO version (2.1.1/2.4.0).
    Oleg Ignatiuk / Crawlability Inc.
    Sneek Preview Video of the new Control Panel

    vBSEO 3.5 RC2 (Final)- Released for your Evaluation


  15. #15
    Senior Member Island's Avatar
    Real Name
    Jeff
    Join Date
    Mar 2007
    Posts
    100
    Thanks.

    When I was a potential customer instead of a customer one of my big presales concerns was adding an additional dependency in the form of an additional license check, etc. that if it went wrong could bring my forums down. I haven't had any such problems, but I thought it would be good to make you spell it out so other potential customers wouldn't see this and worry, like I did in the past

Similar Threads

  1. The vBSEO LinkBacks User Guide - vBSEO 3.0 GOLD
    By Joe Ward in forum General Discussion
    Replies: 37
    Last Post: 08-17-2009, 06:08 AM
  2. vBSEO 3.0.0 Gold is Here!
    By Juan Muriente in forum vBSEO Announcements
    Replies: 55
    Last Post: 04-23-2007, 08:57 AM