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Changing to Subdomain - Timing of Support Ticket

This is a discussion on Changing to Subdomain - Timing of Support Ticket within the General Discussion forums, part of the vBSEO SEO Plugin category; I'm planning on moving my forum to a subdomain either tonight or tomorrow. I know I need to submit a ...

  1. #1
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    esther gastro
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    Changing to Subdomain - Timing of Support Ticket

    I'm planning on moving my forum to a subdomain either tonight or tomorrow. I know I need to submit a ticket request to change the domain on our vbseo license. But what's the best way to time submitting the ticket request with when I actually move our forum to the subdomain? I'd like the least amount of vbseo "down time" as possible.

    Thanks.

  2. #2
    vBSEO Staff Marco Mamdouh's Avatar
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    Hello,

    Our staff members are from different countries and sure the time zones is different so in any time you can open your support ticket and we will handle your request as soon as possible.

  3. #3
    vBSEO Staff Brian Cummiskey's Avatar
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    We can always set up a test license for your current domain during the move so that both areas are 'ready'.

  4. #4
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    esther gastro
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    Thanks Marco and Brian. I will create a support ticket requesting a domain change as well as a test license.

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