Bought VBSEO 16 hours ago, got a reply but no response to my emails after

Hi!

I bought vBSEO today, and after 8 hours I received an email that the download was available to account "n/a", then a sentence wich said:

"If you have not yet done so, please register on our forums and email or PM me your username so that we can enable your download."

If I haven't done what? Before that sentence is this:

"Your username is: n/a"

A stupid email, and not verry clear.

So I wrote to them that my username is Adult SEO. I wait for 2 hours and then send an other email with the question how long it's going to take them to activate my account.

It's now 6 hours later since then and still no reply!

It seems a bit unprofessional to me, as if they have stupid clients.

Best Regards,
Jan Jaap

Hello Jan,

Please PM your 2CO or Paypal receipt number to Joe Ward.

All accounts are verified manually, to ensure they comply with the vBSEO Terms of Use.

Also, accounts are automatically linked to the Buyer's profile here. If you did not have a profile when you purchased, that becomes even more manual.

Hi!

Thanks for the reply!

I've already PM'ed my PayPal transaction id to the user I needed to send it to directly aprox. 16 hours ago.

Should I do it again?

Best Regards,
Jan Jaap

Hi!

Thanks for the reply!

I've already PM'ed my PayPal transaction id to the user I needed to send it to directly aprox. 16 hours ago.

Should I do it again?

Best Regards,
Jan Jaap

You could send it to me.. I will see what I can do.

Hi!

I've send the PM directly, it's now 16 hours later again! And I still don't have access to vBSEO.

Best Regards,
Jan Jaap

You're showing as having download access according to what I see...

Yes, it works!

It would be nice if users would be able to get download access directly and don't have to wait for support to enable or verify anything as this may go wrong as you can see in this case and users need to wait up to 2 days to get their ordered software.

As you may know, webmasters like to be able to work fast.

If users pay via PayPal you know directly if a transfer is received or not.

The content of each site has to be checked to make sure it meets the user agreement/license, so it will always be a manual process.

Ok, there is an error btw:

Code:

Warning: Invalid argument supplied for foreach() in /home/webadmin/papegaaienforum.com/html/vbseo.php on line 378

Fatal error: Call to undefined function: dzx2d_vc2swg3cwcj() in /home/webadmin/papegaaienforum.com/html/vbseo.php on line 771

Sorry, still uploading

PHP Code:

#RewriteCond %{HTTP_HOST} !^www\.papegaaienforum\.com
#RewriteRule (.*) http://www.papegaaienforum.com/$1 [L,R=301] 


Should be:

PHP Code:

#RewriteCond %{HTTP_HOST} !^www\.papegaaienforum\.com
#RewriteRule (.*) http://www.papegaaienforum.com/$1?%{QUERY_STRING} [L,R=301] 


Why? So that the Query string is preserved!

The original code should work just fine. (And you need to uncomment those lines if you want to use that option. )

Well, it's better with preservation of the querystring in case a MOD requires a query string, so to make it more widely usable and bugfree it should be added

Btw there is one little detail wich might be a problem:

When you use my code to preserve the query string, the ? will also be added if no querystring is present and it would be nicer and maybe also more SE friendly to have non query string URLs rewritten without the ?.

So maybe you could find a solution for it, to make it perfect